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Processing Time:
Orders are processed within 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Domestic Shipping Rates and Estimates:
We offer flat-rate shipping on our subscription services (tees: $5.95; boxes: $9.95) within the United States.Â
Shipping charges for your order will be calculated and displayed at checkout.
Our shipping rates are as follows:
Subscription Boxes: 9.95, Subscription Tees: 5.95
Other store items’ shipping rates are based on weight and size
FREE Shipping Over $150
Local Delivery or In-Store Pickup:
Local delivery is not available at this time
In-store pickup is available at The Farmhouse. Pickups are available during store hours: Monday - Friday, 10-5, and Saturday, 10-4. Please wait for an email confirmation that your order is ready.
Order Status and Tracking:
Once your order has shipped, you will receive an email with a tracking number. Please allow up to 3 business days for the tracking information to update after you receive a notification that your order has shipped.
Shipping Delays:
Please note that there may be delays due to weather, postal service issues, and other factors, especially during high-volume seasons. Once your order has left our store, we are at the mercy of the carrier and will do our best to help you track down any missing packages.Â
Change to Policies
We may change any of the above policies or practices at any time, and such changes shall be binding when posted.
Questions?
If you have any questions about your order or shipping, feel free to contact us at orders@thefarmhouseIN.com or 812-471-9798
We want you to love your purchase! If you’re not completely satisfied, we’re here to help.
Returns:
We accept returns on products within 14 days of delivery. Items must be in their original condition: unworn, unwashed, and with tags attached.
Non-Returnable Items:
The following items are final sale and cannot be returned:
Sale Items, Gift Cards, Earrings, and Custom Orders
How to Start a Return:
To initiate a return, please email us at Orders@thefarmhouseIN.com with your order number and reason for return. We’ll reply with return instructions.Â
Return Shipping:
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect. We recommend using a trackable shipping method.
Refunds:
Once we receive your return, we’ll inspect the item and notify you. If approved, your refund will be issued to your original payment method within 7-10 business days..
Exchanges:
We currently do not offer direct exchanges. If you need a different size or item, please return the original and place a new order.
Damaged or Incorrect Items:
If your order arrives damaged or you received the wrong item, please contact us within 3 business days so we can make it right.
Need Help?
Contact us at orders@thefarmhouseIN.com with any questions. We’re happy to help!
